Zinier, a number one supplier of intelligent field service automation, these days declared that it’s raised $22 million nonparallel B funding to accelerate international growth and expand its platform to satisfy the growing wants of field service organizations. Returning capitalist Accel semiconductor diode the spherical, together with Founders Fund, Nokia-backed NGP Capital, Qualcomm Ventures LLC and returning France-based capitalist Newfund.
The investment coincides with the sphere service industry’s shift toward digitisation. As firms still embrace digital transformation, today’s technologies facilitate them quickly perceive the “what, once and where” of a field service request. However, these technologies don’t offer the deep layer of intelligence needed to drive operational potency. As a result, whereas field service organizations area unit able to collect large streams of the info within the field, they aren’t able to utilize that information to extend productivity, cut back prices and boost client satisfaction.
Built on Zinier’s pure-play, AI-driven platform, Field Service components delivers this missing intelligence. associateswer} combines computing and proactive insights to automatize vital back workplace functions whereas providing an intuitive, all-in-one mobile expertise for field technicians. Imagine sensible devices which will monitor instrumentation health and historical information to mechanically trigger a preventative service request and assign it to the closest qualified technician. All of this can be potential with intelligent automation.
“Considering the large quantity of infrastructure beneath the range of field service groups, machine-controlled field service has the potential to really rework a large vary of industries,” aforesaid Arka Dhar, co-founder and chief operating officer of Zinier. “The market chance for platform-based, machine-controlled field service is mirrored within the large demand we’ve seen from customers in infrastructure-heavy sectors, like medium, energy and monetary services. With this extra investment, we’re able to continue increasing the capabilities of our platform and extend the reach of intelligent field service automation to new strategic markets and geographies.”
Zinier can use the investment to:
Continue developing and enhancing its technology platform to make out-of-the-box solutions for industry-specific client use cases
Further expand into new regions (Zinier presently operates in North America, LATAM and APAC) and vertical markets (Zinier presently focuses on the medium and energy industries)
Build out its international team to continue supporting Zinier’s quickly growing client base with the industry’s best talent
This investment underscores Zinier’s exponential growth over the past year. In 2018, semiconductor diode by a leadership team with decades of expertise and experience from ServiceMax, Salesforce, AT&T and Singtel, Zinier launched Field Service components behind a Series A funding spherical. These milestones enabled the corporate to feature many of the biggest international telecommunications suppliers to its client roll, and positions Zinier for important growth in 2019 and on the far side.
“Field service management has many area for improvement. However, injecting intelligent automation across the complete field service delivery chain permits for considerably reshaping the landscape and capturing even larger price,” aforesaid Dinesh Katiyar, Partner at Accel. “Zinier’s AI-driven field service automation platform has resonated with customers within the telephone company sector, and our re-investment within the company may be a testament to the technology’s potential in alternative high-growth markets.”
“Field service organizations suffer from constant issue facing several sectors: the quantity of information being collected outstrips companies’ ability to form use of it. Zinier’s intelligent automation technology is directly addressing this drawback for Associate in Nursing business within which the pace of innovation over the past twenty years has been glacial,” aforesaid Trae Stephens, Partner at Founders Fund.
NGP Capital aforesaid on its investment, “Field service organizations area unit still primarily run manually, with lack of automation and time period visibility into the sphere work. Having reviewed the sphere Service software package business extensively, we have a tendency to were affected by Zinier’s platform, which reinforces progress automation with prognostic intelligence and a pleasant user expertise,” aforesaid Upal Basu, Partner at NGP Capital. “Zinier permits firms to draw purposeful insights from information to automatize their processes and drive potency, that is that the final promise of IoT. we glance forward to operating with Arka and his team to assist scale their business within the medium sector and on the far side.”
Qualcomm Ventures, said, “We were affected with Zinier’s novel approach to proactive field maintenance, mistreatment IoT to extend productivity through automation and intelligence,” aforesaid Varsha Tagare, Sr. Director, Qualcomm Technologies, Inc. and decision maker of Qualcomm Ventures Republic of India. “Their end-to-end field service automation resolution can facilitate firms work smarter and quicker whereas additionally enabling a a lot of economical readying of 5G services worldwide.”
Zinier is Associate in Nursing intelligent field service automation platform that helps organizations work smarter, faster, and a lot of expeditiously. Zinier’s end-to-end resolution, Field Service components, uses computing, proactive insights, Associate in Nursing an intuitive, all-in-one mobile expertise to supercharge each facet of Associate in Nursing organization’s field service operations, from the rear workplace all the thanks to the sphere. Zinier has international offices in a geographic area, capital of Mexico, Singapore, and Bengaluru.